Staff is EXCELLENT at their job. Premium costumer service. They were always happy to help and even made recommendations about sightsee and tourism. So keen to solve trip problems related to luggage and manage to make your stay flawless.
Miguel
2023年10月
I am from Singapore, stayed in ANA Crowne Plaza a few years back during a busines trip, I found this hotel very well located in the city centre, convenient to shopping and restaurants. This time round, I brought my family here for our holiday. I was delighted that I was able to park my car directly in front of the hotel entrance. The hotel staff were extremely friendly and helpful in ensuring to all our needs and.made our stay extremely delightful. I will definitely stay here whenever I am in Hiroshima.
Chan
2022年12月
The location, so close to Peace Park, Hondori and restaurants is ideal. The full breakfast menu is a great start to the day of exploring the area. We have stayed at ANA Crowne Plaza many times so when our reservation got cancelled, 4 days before departure due to a bank error, the management very kindly worked with us directly to accommodate or 10 day stay.
Japan
2023年11月
We stayed here over Christmas, right outside was a street filled with Christmas lights, which was a nice addition. the hotel was very central to where we wanted to be with lots to do near by.
Tim
2023年1月
Very clean, and comfortable rooms with all the usual amenities. Very good location. The wifi was good. We appreciated the helpfulness of the staff.
Sourendu
2023年5月
Breakfast was good. There was a steak and eggs station to order. The IHG member was offered to us and we were able to have a late check out.
Mylene
2024年2月
Comfort, cleanliness, location, lobby, staff, security, room amenities are wonderful!! Choice of Tempur pillows and aroma oil was a superb plus! Unfortunately, I didn't have time to enjoy the restaurants there but I'm looking forward to stay there again for tourism.
Keiko
2023年5月
Nice hotel, well located for the main tourist sights and public transport links. Great food options in the restaurant - but it can be very bus at peak times.
George
2023年10月
Great location, good value, facilities and friendly attentive staff.
Peter
2023年3月
The staff is very friendly and accommodating. The breakfast buffet is excellent! Our group has stayed here several times because of all that ANA has to offer.
Japan
2023年10月