ANA Crowne Plaza Hiroshima, an IHG Hotel

We reserved a room here at the very last moment (when another accommodation fell through), and I made a mistake and only reserved one night, so then made a separate reservation for three additional nights. When we checked in and explained this to the desk clerk, he was kind and helpful, finding a way to change it so that we would not have to change rooms. He had to put us in a handicapped-accessible room, but that was okay, and the clerk also included breakfasts, which were very good. The location of this hotel is superb -- very close to Peace Park.

Brilliant location, easy access to the train line as well as a short walk to the Peace Memorial Park. The room was clean and had everything I needed. Staff were lovely and the early baggage drop off was easy to utilise. Would definitely stay here again.

Staff is EXCELLENT at their job. Premium costumer service. They were always happy to help and even made recommendations about sightsee and tourism. So keen to solve trip problems related to luggage and manage to make your stay flawless.

I am from Singapore, stayed in ANA Crowne Plaza a few years back during a busines trip, I found this hotel very well located in the city centre, convenient to shopping and restaurants. This time round, I brought my family here for our holiday. I was delighted that I was able to park my car directly in front of the hotel entrance. The hotel staff were extremely friendly and helpful in ensuring to all our needs and.made our stay extremely delightful. I will definitely stay here whenever I am in Hiroshima.

The location, so close to Peace Park, Hondori and restaurants is ideal. The full breakfast menu is a great start to the day of exploring the area. We have stayed at ANA Crowne Plaza many times so when our reservation got cancelled, 4 days before departure due to a bank error, the management very kindly worked with us directly to accommodate or 10 day stay.